Safe Play Programme

Responsible Gambling

At CB555, we believe gambling should be an enjoyable form of entertainment — never a financial strategy or a way to solve problems. Our responsible gambling programme gives every user the tools, information and support needed to play safely and stay in control.

18+ ONLY — or the higher minimum required by the operator/licence jurisdiction

Need help right now?

If gambling is affecting your wellbeing, finances or relationships, please reach out to a qualified counselling or mental health support service in your area. You are not alone, and help is available.

Umang helpline (Pakistan): 0317-4288665 — text only, no calls

CB555 support: [email protected]

Playing Smart Starts Here

CB555 operates as an English-language online betting and live casino platform for Pakistani users. We take our responsibility seriously — both to our users and to the wider community. That means providing transparent information, robust account tools and a clear commitment that player welfare always comes before commercial considerations.

Gambling is entertainment. Whether you are following a Pakistan cricket match during a PSL season, tracking an ICC tournament or exploring our live casino tables, the experience should remain fun, affordable and fully within your control. The moment it stops feeling that way, our tools are here to help you step back.

CB555 does not hold a Pakistani gambling licence and does not claim government authorisation in Pakistan. Users are responsible for understanding local law before participating. This page is not legal advice.

Remember: The house always has an edge. Gambling should never be treated as a reliable source of income. Only gamble with money you can afford to lose.
Your Safe Play Overview

These indicative limits illustrate the types of controls CB555 makes available to registered users. Actual limits are set per account.

Daily Deposit Limit Customisable — e.g. PKR 5,000/day
Weekly Loss Limit Customisable — e.g. PKR 15,000/week
Session Time Limit Customisable — e.g. 2 hours/session
Monthly Wager Limit Customisable — e.g. PKR 50,000/month

* Limit values shown are illustrative examples only. To set or adjust your limits, log in and visit your Account Settings, or contact support at [email protected].

Safe Play Controls Available on CB555

Every registered CB555 user has access to a suite of responsible gambling tools directly within their account — no waiting, no complicated process.

Deposit Limits

Set a daily, weekly or monthly cap on how much you deposit into your CB555 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising one requires a mandatory cooling-off period.

Loss Limits

Define the maximum amount you are comfortable losing over a given period — daily, weekly or monthly. When your net loss reaches that threshold, wagering is paused for the remainder of the period so you can step back and reassess.

Session Time Limits

Set a maximum duration for each play session. When the timer expires, you will receive a clear on-screen notification and the option to close your session. Time limits help prevent the hours from slipping by unnoticed during a long cricket or live casino session.

Reality Check Reminders

Enable periodic pop-up reminders that display how long you have been playing and your net session result. These prompts give you a moment to reflect and decide whether to continue or take a break — a small nudge that makes a real difference.

Cooling-Off Period

Take a short break from gambling without permanently closing your account. You can request a cooling-off period of 24 hours, 48 hours, 7 days or 30 days. During this time your account is suspended and you cannot log in or place bets.

Self-Exclusion

Request a longer-term or permanent self-exclusion from CB555 at any time. Once activated, your account is closed, all marketing is stopped and you cannot re-register during the exclusion period. Contact [email protected] to activate self-exclusion immediately.

Account & Bet History

Review your full transaction history, bet records and session logs at any time from your account dashboard. Transparent records help you track your spending patterns and make more informed decisions about your play going forward.

Wager Limits

Cap the maximum stake you can place on any single bet or within a defined period. Wager limits are especially useful for users who want to enjoy CB555 sports markets or live casino tables without the risk of impulsive high-stakes bets during an exciting PSL match or ICC knockout fixture.

How to Set Your Safe Play Limits

Activating responsible gambling controls on CB555 takes less than two minutes. You do not need to call anyone or submit a form — everything is handled directly within your account settings.

1
Log In to Your CB555 Account

Access the CB555 platform and log in with your registered username and password. Make sure you are using your own verified account.

2
Go to Account Settings

Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gambling"

Locate the Responsible Gambling section within your settings. All available limit and exclusion tools are listed here.

4
Choose Your Tool and Set Your Limit

Select the tool you want — deposit limit, loss limit, session timer, cooling-off or self-exclusion — and enter your preferred value. Decreases apply instantly; increases require a cooling-off period before taking effect.

5
Confirm and Save

Review your settings and confirm. You will receive a confirmation notification. Your limits are now active and enforced immediately.

Need assistance? Contact our support team at [email protected] and we will guide you through the process or activate your requested controls on your behalf.

Warning Signs to Watch For

Responsible gambling begins with self-awareness. The following signs may indicate that gambling is becoming a problem rather than a pastime. If several of these apply to you, we strongly encourage you to use CB555's safe play tools and to reach out for support.

Spending more money on gambling than you originally planned or can comfortably afford
Chasing losses — betting more to try to recover money you have already lost
Gambling with money needed for essential expenses like rent, food or utility bills
Feeling restless, irritable or anxious when you are unable to gamble
Neglecting work, family or social responsibilities because of gambling activity
Borrowing money from family, friends or lenders to fund gambling
Lying to people close to you about how much time or money you spend gambling
Using gambling as a way to escape stress, depression, loneliness or other emotional difficulties
Feeling unable to stop gambling even when you want to or intend to
Experiencing relationship, financial or legal difficulties as a result of gambling
If you recognise these signs in yourself or someone you care about, please use the self-exclusion tool or contact [email protected] immediately. Help is available — taking the first step is the hardest part.

Quick Check-In: How Is Your Play?

This is not a clinical screening tool. It is a simple personal check-in to help you reflect on your recent gambling behaviour. Answer honestly — it is for your benefit only.

Have you gambled more than you intended to in the past month?
Have you tried to set limits on your gambling but found it difficult to stick to them?
Has gambling caused any stress, arguments or concern for someone close to you?
Have you deposited more money after losing, hoping to get it back?
Have you gambled to feel better during difficult or stressful times?
Have you hidden or underestimated your gambling activity from others?

If you answered "yes" to any of these questions, we recommend activating one of CB555's responsible gambling tools right away. Even a single "yes" is worth taking seriously. Please also consider speaking to a professional support service in your area.

Protecting Minors From Gambling

CB555 is strictly an adults-only platform. Users must be 18 years of age or older — or the higher minimum required by the operator's licence jurisdiction — to register and participate. Age verification is a mandatory part of our KYC process, and accounts that cannot be verified will be suspended.

If you share a device with younger family members in Karachi, Lahore, Islamabad or anywhere else across Pakistan, we strongly encourage you to take the following steps to prevent underage access:

  • Always log out of your CB555 account when you are finished playing.
  • Do not save your login credentials in a shared browser.
  • Use a strong, unique password that others cannot guess.
  • Enable device-level screen locks and account-level two-factor authentication where available.
  • Consider using parental control software on shared devices.
  • Have an open conversation with younger household members about the risks of gambling.
If you believe a minor has gained access to a CB555 account, contact us immediately at [email protected]. We will act promptly to investigate and close the account.
No Access for Under-18s

Gambling by persons under 18 (or the higher minimum in the applicable jurisdiction) is strictly prohibited on CB555. Any account found to be operated by a minor will be permanently closed and deposits returned per our terms.

Mandatory Identity Verification (KYC)

All users must complete our Know Your Customer process, which includes submitting a valid CNIC or passport to confirm age and identity before withdrawals are processed or accounts are fully verified.

Parental Controls Recommended

We recommend that parents and guardians install parental control software on shared devices and use browser-level content filtering to block access to gambling websites for underage users in the household.

Where to Find Help

CB555 encourages any user who feels that gambling is negatively impacting their life to seek professional support. The following are recognised support resources — mentioned here as informational references only.

Umang Mental Health Helpline
Pakistan

Umang is a mental health awareness and support initiative operating in Pakistan. They offer counselling and guidance for individuals experiencing distress, including issues related to compulsive or problem gambling.

Contact: 0317-4288665 (text only — not a clickable link)

Gamblers Anonymous
International — Self-Help Programme

Gamblers Anonymous is an international fellowship of men and women who share their experience, strength and hope with one another to solve their common problem and help others recover from problem gambling. Meetings are available online.

Website: gamblersanonymous.org (text reference only)

CB555 Responsible Gambling Support
Direct Account Assistance

CB555's support team can activate any responsible gambling tool on your behalf — including immediate self-exclusion. If you are struggling and need your account suspended right now, contact us and we will act without delay.

Email: [email protected]

CB555 is not affiliated with or endorsed by any of the support organisations named above. They are listed purely as informational references for users seeking independent help. CB555 does not hold a Pakistani gambling licence and does not claim any endorsement from Pakistani authorities or financial institutions.

Responsible Gambling — FAQs

Log in to your CB555 account and navigate to Account Settings, then select the Responsible Gambling section. Choose "Deposit Limits" and enter your preferred daily, weekly or monthly cap. Any reduction in your limit takes effect immediately. An increase in your limit will only take effect after a mandatory cooling-off period to protect you from impulsive decisions. If you need help, email [email protected].

Self-exclusion is a tool that allows you to close your CB555 account for a minimum period — or permanently — to prevent you from gambling. Once active, you cannot log in, place bets or receive marketing communications. To request self-exclusion, contact our support team at [email protected] and we will process your request promptly. Self-exclusion is irreversible during the chosen period.

Reducing any limit takes effect instantly, but increasing a limit or removing a restriction is subject to a mandatory cooling-off period. This delay is intentional — it ensures that decisions made impulsively during a losing run do not override the protective intention behind the original limit. The cooling-off period duration depends on the type of limit; details are displayed within your account settings.

If you self-exclude and have a positive account balance, CB555 will process a withdrawal of your available funds to your verified payment method after deducting any applicable bonus or wager requirements. The process is handled by our support team — please include your preferred withdrawal details when requesting self-exclusion. Timeframes for withdrawal are subject to standard processing times.

Pakistan has gambling restrictions including the Prevention of Gambling Act, 1977. CB555 does not hold a Pakistani gambling licence and does not claim any authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. The legal status of online gambling for Pakistani users depends on applicable law and individual jurisdiction. This page does not constitute legal advice. Users are solely responsible for understanding and complying with the laws that apply to them before participating.

Common signs include spending more than you intended, chasing losses, gambling with money set aside for essential expenses like rent or groceries, hiding your gambling from family, feeling anxious when not gambling, or using gambling to cope with stress or emotional difficulties. If any of these apply to you, we recommend using the self-assessment check-in on this page and activating CB555's responsible gambling tools. Speaking with a professional support service is also strongly encouraged.

Ready to Play — the Right Way?

CB555 is here for entertainment. Whether you enjoy live cricket betting during a PSL knockout or spinning the reels on our live casino tables, set your limits first and keep the experience enjoyable. Register today and activate your safe play controls from day one.

Entertainment purposes only  |  18+ only, or the higher minimum required by the operator/licence jurisdiction  |  Local laws may restrict gambling